Presented by Molly Grisham
Managing conflicts is challenging enough on its own, but communicating with someone who is emotionally triggered, upset or angry can be especially difficult, stressful and even scary. In this session, we will explore de-escalation strategies you can use in conflict situations when emotions are running high. Learn how to manage your own emotions to keep your rational mind engaged, as well as techniques for calming the other person down so you can communicate effectively with them.
Campus Conflict Workshop Series
Missouri State faculty, staff and students - build your conflict and communication skills at the Center for Dispute Resolution’s free noon sessions in the “Campus Conflict Workshop Series.” In this series, expert presenters will explore a variety of communication and conflict management topics. All sessions qualify for Master Advisor credit.
Pre-registration is not required, but we encourage you to RSVP to receive event reminders and resources in advance.
Join the workshop or enter code 968 8659 7964.