Growing the Bottom-Line through Process Improvement

Growing the Bottom-Line through Process Improvement
Date and time
9:00 AM - 12:00 PM, October 14, 2020
Description

Have you ever wondered how your business could be more profitable? Have you wanted to improve the productivity in providing your products and/or services? Do you get frustrated with errors and waste in your business? Do you wonder why your customers complain, don't do repeat business with you, and/or view you as difficult to work with?

Business is a series of processes. Improving the effectiveness and efficiency of processed will deliver many benefits including profitability, customer loyalty, less employee turnover, lower cost to provide products/services, and quicker time to market.

Key information:

  • Quality Definition
  • Cost of Quality
  • Points of Connection Principle
  • Quality Leadership
  • Process Variation Reduction and Root Cause Analysis
  • Types of Waste and Process Cycle Time Redution
  • Effectiveness and Efficiency of Processes
  • Change Leadership and Employee Involvement

What participants will take away:

  • Your Quality Leadership Quotient
  • Potential Wastes in Your Business
  • Priority of Processes Needing Improvements (both efficiency and effectiveness)

Co-sponsored by the Missouri Small Business Development Center at MSU.

Admission
$249
Open to public
Location