As the workplace becomes more litigious and our culture in the United States becomes more of a global atmosphere, the need to resolve problems becomes a significant factor. Complaints, problems and accidents become daily issues. Trained human resources professionals and operational supervisors can solve these issues through successful investigations that lead to problem solutions.
This seminar teaches the various stages in the investigation process, and uses case studies to guide the participant through that process.
Investigations are necessary in the following instances, but not limited to:
Allegations of harassment and discrimination
Drugs in the workplace
Receipt of a lawsuit
Formal employee complaints
Other performance issues
Key Topics Covered
Your step-by-step guide to conducting a thorough internal investigation. A proper investigation can be your number one defense against liability and a costly legal battle.
Developing an investigation plan
* 10 Step Investigation Plan
Common investigation mistakes and how to avoid them
Interviewing techniques that uncover the real story
* Ask the right questions at the right time
Preventing retaliation & future misconduct
Compile & analyze physical & documentary evidence
Presenting investigation findings
Investigations and the Law